Why Secure Email?
By itself, internet email is an insecure communications channel. Messages sent via standard internet email travel in "plain text" and cross many networks before reaching their final destination. As a result, an opportunity exists for prying eyes to eavesdrop on email messages as they traverse these various networks. Since confidentiality cannot be guaranteed, standard internet email should not be used to exchange sensitive or private information such as social security numbers, bank account numbers, financial statements, etc.
How Bridge SecureMail Works
When the Bank sends you a secure email message, the message is sent to a secure data center where it will be held for you to retrieve. At the same time, a notification message is sent to you to inform you that a BRIDGE SecureMail message is waiting to be retrieved. The notification message will contain a link to a secure website. Simply click on the link, log into the secure website, and retrieve your message.
Create Your Account
The first time you use BRIDGE SecureMail, you will be prompted to create an account. Supply your email address and password to establish your account. You will use this password each time you log into BRIDGE SecureMail. A confirmation message will be sent to the email address you entered. You will need to click the link in the confirmation email to complete the account set-up process. You can now begin using your BRIDGE SecureMail account.
Retrieving a Secure Email
When the Bank sends you a secure email message, you will receive a notification message via standard internet email. Click the link contained in the notification message to be taken to the login screen where you will be prompted to enter your email address and password that you established. Once logged in, you can read your BRIDGE SecureMail, download it to your computer, or send a secure reply message.
Sending a Secure Email
To send a BRIDGE SecureMail message to the Bank, click on any BRIDGE SecureMail link on the Bank's website. You will be taken to the login screen where you will be prompted to enter your email address and password that you established. Once logged in, you can create a new BRIDGE SecureMail message by clicking on the "Compose" tab.